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Digitisation of Helsinki's citizen services

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Key role for Open Data

The Finnish city of Helsinki has just presented its new strategy for the digitisation of citizen services. Open Data is at the core of this new strategy. As explained by Ville Meloni, Manager of the Digital Helsinki Programme, Helsinki seeks to create a better everyday life for people, putting the user at the centre of development.

Helsinki's digitalisation programme proceeds on the philosophy "city as a platform" to promote new digital services that increase liveability and the city's competitiveness. The programme seeks to base development on Open Data and open-source code.

Among its accomplishments so far, the digitalisation programme has upgraded the Helsinki Metropolitan Area Service Map to show the accessibility of all 12,600 municipal services displayed on the map, their events offering, how to reach them on public transport, and the routes. The programme has produced the digital Outdoor Exercise Map, which reports sports site conditions in real time.

Interested in reading more about this initiative? Read the full article here!